Privacy Policy

Last Updated: April 14, 2025

Synoptic Wx LLC ("us", "we", or "our") operates the https://synopticwx.com website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information:

  • Anonymous Visitors
    • Cookies and Usage Data: We use Google Analytics to collect anonymous usage data via cookies, such as pages visited, time spent on the Service, browser type, and device information. This helps us track utilization and improve the Service. Cookies are small files stored on your device that can be disabled in your browser settings, though this may affect functionality.
  • Registered Users
    • Personal Information: When you create an account, we collect your name and email address to manage your account and provide access to the Service.
    • Payment Information: For subscription purchases, payment data (e.g., credit card details) is collected and processed by our third-party payment processor, Stripe. Synoptic Wx LLC does not store or directly process your payment information.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Service, including model analysis tools and outputs.
  • Manage user accounts, including authentication and communication.
  • Process subscription payments through Stripe.
  • Analyze usage patterns with Google Analytics to improve the Service’s functionality and user experience.
  • Send you updates, confirmations, or support-related communications (you cannot opt out of essential service-related emails).
  • Comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

  • With Service Providers: We use third parties like Stripe for payment processing and Google Analytics for usage tracking. These providers are bound by their own privacy policies and agreements to protect your data. For example, Google Analytics may collect anonymized data per its terms (see Google’s Privacy Policy).
  • For Legal Reasons: We may disclose information if required by law, such as in response to a court order, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: If Synoptic Wx LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, with notice to you as required by law.

4. Data Storage and Security

We store your personal information (name and email) securely using industry-standard measures to protect against unauthorized access, loss, or misuse. However, no online service is completely secure, and we cannot guarantee absolute security. Payment data is handled by Stripe, and usage data is processed by Google Analytics, each maintaining their own robust security standards.

Your data is stored in the United States and retained for as long as your account is active or as needed to provide the Service, unless a longer retention period is required by law.

5. Your Choices and Rights

  • Cookies: You can disable cookies in your browser or opt out of Google Analytics tracking via tools like the Google Analytics Opt-out Browser Add-on, but this may limit Service functionality.
  • Account Information: You can update your name or email by accessing your account settings or contacting us at support@synopticwx.com.
  • Account Deletion: You may request deletion of your account by emailing support@synopticwx.com. We will delete your personal information, except where retention is required by law.
  • Indiana Residents: Under Indiana law, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.

6. Children’s Privacy

The Service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with information, please contact us at support@synopticwx.com.

7. Third-Party Links

The Service may include links to third-party websites, such as Stripe for payments or Google Analytics for tracking. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies, including Google’s Privacy Policy https://policies.google.com/privacy and Stripe’s Privacy Policy https://stripe.com/privacy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or a notice on the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: